Airports Authority of India amongst the Best Service Provider in the
World in the respective category of Airport Services as per ACI ASQ
Survey announced on 29th February 2016.

New Delhi, 2nd March, 2016 : AAI’s persistent efforts to improve the services and passenger facilities at its airports have placed AAI amongst the best service provider in the World. AAI’s four Airports are amongst the top five airports in the category of 2 to 5 million passengers per annum across the world.Based on the results of the survey carried out by the Airports Council International, (a global non-profit organization of Airport Operators) on Airport Service Quality (ASQ), AAI’s Jaipur Airport has been rated as world’s No.1 Airport in the category of 2 to 5 million passengers per annum and Lucknow Airport has been rated as world’s 2nd best airport in the same category.

Further, Jaipur Airport has also been rated as the best airport by “Regions & Size” in the Asia Pacific Region in the category of 2 to 5 million passengers per annum.

AAI’s Goa and Trivandrum Airports are at 4th & 5th position in the same category. In the category of Airports upto 2 million passengers per annum AAI’s Srinagar Airport has been rated as the second best airport in the World.

All the 11 airports where ACI’s ASQ survey is carried out AAI’s Airports are rated above the world average i.e. 4.13 on a scale of 5.