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Amid COVID-19 SAIL launches Website for its Mediclaim Scheme.

Jul 24th, 2020 8:30 pm | By | Category: SPECIAL NEWS COVERAGE

Steel Authority of India Limited (SAIL), today, has launched a unified and integrated website for around 1.2 lakh beneficiaries, who are availing of SAIL Mediclaim Scheme. The beneficiaries include retired employees and their spouses. Considering the current situation of the Corona Virus Pandemic, where going out may not be possible for elderly people, the Company promptly acted to provide a one-stop solution for its retired employees who can now access the facilities of the SAIL Mediclaim Scheme from the comfort of their home. Union Steel Minister Dharmendra Pradhan has all along been stressing to give focus on strengthening SAIL’s hospitals and the healthcare systems of the Company for the public as well as for SAIL employees.

The beneficiaries can access this website either directly through the URL ( or can access it through the Company’s main website ( which also will have the link. All the resources pertaining to SAIL Mediclaim Scheme like e-cards for members, guide booklet, details of all network hospitals and healthcare service providers, requisite claim forms & undertakings, relevant circulars and scheme, etc. would be available on this Website’s download section. The members would be able to view their profile and membership status, send pre-authorization claim intimation, lodge their claims online by uploading documents/ADRs, etc. and monitor the status of their claim settlement on this portal. This will do away the requirement of the physical movement of elderly people to avail of benefits under the scheme with the click of a button.

The new Website will have functionalities for Plants/Units of SAIL, Ex-employees, Insurance Agency and TPA and details of the Mediclaim Scheme would be available on a live (real-time basis) on this website. The Plants/Units of SAIL will have a dashboard to view enrolment status and profiles of enrolled members. The Internal Resource Persons (IRPs) of Plants/Units can update member details. The Website would also facilitate the submission of various claims and lodging of cashless claims in a paperless manner.

A Grievance Redressal Mechanism has also been provided on the Portal where lodging of each grievance would generate a unique Grievance Registration Number (GRN). Members would be able to track and provide feedback on the grievance resolution through GRN.

This is the Company’s unique initiative to reach out, engage and stay connected with its retired employees and their spouses. The contents and provisions of this website will facilitate the delivery of quality health-care services to the members of SAIL’s extended family.

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