(THE NEWSMAN OF INDIA.COM)
Divya Mittal, the District Magistrate of Deoria in Uttar Pradesh, is widely known as straightforward IAS officers. Her reputation rests on her readiness to take strict action against negligent or irresponsible officials, ensuring accountability and efficiency in the administration.

But beyond this tough administrative exterior, DM Divya Mittal has also shown a deeply humane and sensitive side—one that has recently gone viral on social media and won widespread admiration.

A video making the rounds online shows DM Mittal leaving her chair and listening carefully to the grievances of Paltu Prasad, a visually impaired man who cannot see. In the video, she is seen giving him her full attention with patience and empathy.

After hearing his problems, she immediately directed that Paltu Prasad and his son be taken to the hospital in her official escort vehicle to get their disability certificates issued.

This simple but powerful gesture not only demonstrated administrative sensitivity but also sent a clear message: governance can be humane, responsive, and dignified when those in power genuinely care.

People on social media have praised DM Divya Mittal extensively for this act, calling her “the people’s DM” and applauding her leadership.

This episode is a reminder that public service is not just about issuing orders or enforcing rules—it is equally about listening to the most vulnerable and responding with compassion. With this one thoughtful action, Deoria’s DM Divya Mittal has set an inspiring example for others in public service to follow.